Texas DIR


Texas SasS Information

Five Points and Associates, Inc.

Vendor # 1204386469800

DIR Contract No. DIR-TSO-3501
DIR Contract No. DIR-TSO-4175

SasS Contact Information:

Contact Person: Elizabeth VanAcker
Phone #: 941.751.1901
Fax #: 941.751.1924
E-Mail Addresselizabeth.vanacker@fiveptg.com

Federal Tax ID : 20-4386469

Business Address:

Address: 5971 Cattleridge Blvd., Ste 201
City : Sarasota
State : FL
Zip Code: 34232
County: Sarasota
Country : USA

Primary Point of Contact : President / E. VanAcker

Website : www.fivepointsassociates.com

Catalog of Products / Services Maintenance, Repair and Support Plan:

Five Points and Associates is concerned with you, the customer. We will do our best to meet your needs in product support and service. If you have questions concerning the operation of the equipment you purchased from our company, please send a Support Ticket though your purchased software product to our Help Desk or contact our System Administrator at www.fivepointsassociates.com and email our admin support. Our hours of operation are Monday through Friday, 7:00 a.m. to 6:00 p.m. CST. For assistance, you may also contact Elizabeth VanAcker at 941.751.1901.

Warranty Information Five Points is committed to the success of its clients. We guarantee the maintenance and operation of our software an will make equivalent replacement parts available for a product sold to the State, Local or Private entities for at least five years after a products is discontinued.

Software as a Service (SaaS) and DIR Discount:

Texas SasS Program

Five Points and Associates is a Texas certified HUB firm. Our Team will be performing all aspects of this contract as SaaS (software and software as a service) without subcontractors.   As part of Five Points’ product offering for CoBRIS, we supply a full team of technical and managerial resources dedicated to the custom implementation of CoBRIS for our customers.  Our proven experience in successfully implementing CoBRIS for our many satisfied customers has created a wealth of experience and infrastructure we will leverage on all future implementations in contractual satisfaction of this RFO.

For more information on how this program works please visit the State of Texas DIR Co-op Program Overview.

Learn more about the Texas DIR and contract.

Learn more about CoBRIS and how to order.

Five Points created CoBRIS from the need to more efficiently manage a network of Providers and services when managing a child welfare system of care.  If your Agency is considering a Lead Agency role or a Provider network management role and you would like to see  how CoBRIS can deliver real efficiencies in child welfare management, contact us or schedule a demonstration of CoBRIS for your organization today.

Deliverables-Based IT Services (DBITS)

Under DBITS contract DIR-TSO-4175, Five Points offers Application Development and Application Maintenance & Support services.-

Application Maintenance and Support

1) Definition: Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems. Application Maintenance and Support also applies to applications running in a production environment.

2) Examples of included services: research, analysis, design, programming, testing, documenting and implementing maintenance changes; correcting software errors; modifying reports and ensuring accurate report runs; making modifications to the applications and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation. Services may need to be available 24/7 or on an oncall basis.

Application Development

1) Definition: Application Development is the development of new applications which may be mainframe, server, network-based, web-based or a combination. The requirements for new applications may require interfaces to existing applications.

2) Examples of included services: web application development; mobile application development; service oriented architecture (SOA); researching; analyzing; gathering requirements; designing; programming; testing; documenting and implementing; applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery planning and documentation.

For information on the DBITS ordering process, please follow this link: Texas DBITS

Information Technology Staff Augmentation Contract (ITSAC)

Contract Number: DIR-TSO-3501

Five Points and Associates, Inc. offers information technology staff augmentation services (ITSAC) through this contract, specifically: 168 awarded categories of Information Technology labor rates. Jobs for Customers are competitively solicited through DIR in regards to this ITSAC contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this ITSAC contract. This contract does have a number of subcontractors, many of which are HUB vendors.

Appendix C Services and Pricing Index

There are no subcontractors for this contract.

For information on how to order, please follow this link: How to Order

To learn more about the DIR Cooperative Contracts Program, please follow this link: DIR Cooperative Contracts Program